Diploma of Management

WISH management Is a critical and Integral part of business and management actively. Australian Hardware Is committed to open and transparent reporting of Its WISH management performance. We plan to achieve significant Improvements In the management and Implementation of WISH management programs over the years. This Report Illustrates the range of actively that need to be Implemented to Improve WISH across the organization. It also reflects the performance standards that we need to achieve.

This report will be outlining those initiatives that we are going to implement to improve our WISH management performance, and ensure we are provide a safe, healthy and clean working environment for our staff. Australian Hardware is dedicated to establishing a workplace culture that embodies a Safety first’ approach in all of our activities with the ultimate aim of achieving a Zero Harm outcome for all parties. The Board of Directors and, the CEO, recognized the need for us as a company to raise the standard and provide industry leadership in Workplace Health & Safety.

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The key aspects of the Australian Hardware WHO’S and our developing workplace culture is focused on the elements of “Education and Awareness” and “Hazard Identification”. We believe that we will have made significant progress towards our ultimate aim when our staff, our sub-contractors, and our customers are united in this approach. Australian Hardware’s WHO’S is the primary means of ensuring the safe operation of the business. It addresses the risks and complexity of the business operations.

Our WHO’S Includes:- 1. Policy- the operator’s safety policy. 2. Management – the organizational structure and contacts of those responsible for managing health and safety. It Includes details of their roles and responsibilities and arrangements for persons In acting roles In the event of an emergency. 3. Operations the procedures that operators and supervisors need to follow to: operate Initiate If alarm systems should activate shut-down, and 4.

Maintenance systems – the programs and procedures that are to be followed covering preventative repair and overhaul activities (including asset integrity). 5. Hazard management process – a description of the systems, procedures and measures for managing all risks in a comprehensive and integrated manner and including: hazard identification risk assessment selection and classification of controls monitoring, maintaining and review of controls and safety systems access and security inspections and testing, and Specific principal mining hazard management plans. . Emergency response plan – including consulting the emergency services and local authorities, it is prepared to addresses the: list of possible emergencies based on the hazards and risks assessed requirements for emergency equipment, crews, first aid, transport evacuation, isolating of process or work areas, and alternate exits training and practices to ensure its effectiveness Crisis management and recovery. 7. Communication arrangements – for involving and informing workers and others including: The safety role for workers. E WHO’S identifying and assessing principal mining hazards and the control measures required the emergency plan strategies for managing risks associated with fatigue, alcohol or drugs, and Passing on information from one shift to another. 8. Training – with associated competence testing. 9. Incident management – the reporting and investigation procedures as well as tracking any remedial actions to ensure they are implemented. 10. Record management.

The WHO’S would collate information into the following elements: a) an action list for the implementation of the WHO’S including delegation and schedule for implementation b) a description of the workplace including: processes, design criteria, access arrangements, and construction detail if new or being modified c) management of change system to identify any new hazards d) arrangements for managing and coordinating the activities of contractors and any interfaces with others working at or around the business e)procurement policies and receivable process f) Obligations under relevant legislation, agreements, contracts and community commitments/expectations. ) continuous improvement/review (from audits, investigations, reviews contingency planning particularly for emergency shutdowns, isolating processes or work areas, actions triggered by monitoring systems such as any exposure of workers to specific health hazards. NATIONAL WORK HEALTH AND SAFETY POLICY Purpose The purpose of this national policy is to ensure that work is carried out safely in accordance with Australian Hardware’s ethical and legal obligations to provide and maintain a safe workplace. Australian Hardware recognizes its responsibility to provide a healthy and safe working environment for employees, contractors, clients and visitors. Australian Hardware is committed to the continued wellbeing of its employees and to ensuring that all employees are safe from injury and health risks while undertaking work-related duties, including home-based work.

Scope The scope of this policy covers all employees and contractors of 138 Australian Hardware stores in Australia Responsibility for the implementation of this policy rests with employees and management of Australian Hardware with responsibility for providing a safe place of work. The head office & Store managers are responsible for: Management: Will provide and maintain as far as possible: A safe working environment Safe systems of work Premises and substances in safe condition Facilities for the welfare of workers Information, instruction, training and supervision that is reasonably necessary to ensure that each worker is safe from injury and risks to health A commitment to consult and co-operate with workers in all matters relating to health and safety in the workplace A commitment to continually improve our performance through effective safety management.

Workers: Each worker has an obligation to: comply with safe work practices, with the intent of avoiding injury to themselves and others and damage to plant and equipment take reasonable care of the health ND safety of themselves and others wear personal protective equipment and clothing where necessary comply with any direction given by management for health and safety Not misuse or interfere with anything provided for health and safety report all accidents and incidents on the Job immediately, no matter how report all known or observed hazards to their supervisor or manager. Trivial ensuring that their own, or others’, health and safety is not adversely affected by the consumption of drugs or alcohol encouraging others to follow healthy and safe working practices in the workplace. Visitors and contractors

We expect visitors and contractors to: take reasonable care for their own health and safety take reasonable care for the health and as feet of others comply with any reasonable instruction from the Australian Hardware’s cooperate with any reasonable policies and procedures of the Australian Hardware’s We are committed to ensuring we comply with the Work Health and Safety Act 2012, the Work Health and Safety Regulations 2012 and applicable Codes of Practice and Australian Standards as far as possible. Work Health and Safety Act 2011 (relevant in all states and territories)’ AS/NZ 4804:2001 Occupational health and fatty management systems – general guidelines on principles, systems and supporting techniques. Application of this policy We seek the co-operation of all workers, customers and other persons. We encourage suggestions for realizing our health and safety objectives to create a safe working environment with a zero accident rate. This policy applies to all business operations and functions, including those situations where workers are required to work off-site.

Updated Authorized 00/00/2013 Holder Greenwich, CEO Resources and cost for the System for 1 year Resource entitlements cost ($ hourly) Lost productivity cost ($ hourly) Total cost Wage inch. ($ hourly) Total cost for whole organization Name of the designated authority for approval senior managers 100 100 200 xx=800 CEO store managers 5050100 xx 100=13800 COO Team leaders (5-8 per store) 30 30 60 6. 5 axis ex.=53820 Store managers Workers (15-20 per store) 25 25 25 17. 5 managers WISH consultants 60 N/A 60 138 SCOFF -ratting rooms 50 N/A 50 138x2x50= 13800 N/A Total Estimated cost to the company $ 1591 55 Approval authority Who Purchase amount Required number of quotes Comment CEO/Board/ FARM Committee Unlimited.

Two or more competitive quotes. Must be consistent with business/operational and strategic planning. Chief Financial Officer (SCOFF)/ Chief Operating Officer (COO) Authority to sign contracts for products and services up to $500,000. Two or more competitive quotes. Must be within the approved budget and consistent with business/operational and strategic planning. Store General Manager Authority to sign contracts for products and services up to $200,000. Must seek approval from Chief Financial Officer (SCOFF) for amounts above $200,000. Two or more competitive quotes for contracts over $75,000. Must be within the approved Detailed services contract required.

It is important to establish the context of your Risk Management Plan in order to enable Australian Hardware to identify the risks of your activities to reduce and control it and the influences involved in managing this risks. Provide an overview of the context of your Risk Management Plan considering the following: – Current Australian Hardware planning and direction – The goal of the risk management plan (e. G. Safety of members, reduce liability) – Where does this risk management plan stay in the layout of your existing plans and the management of your organization? – Who is responsible the risk management plan? – What are the external influences (I. E. Isolation, governing body requirements, Health and safety standards, Council regulations)? The following sample form enables you to quickly establish the context. You should change the form to meet Australian Hardware and committee context and discussions. What is Australian Hardware main business? I I What are Australian Hardware’s main goals? I I List our main activities? I Who are the key stakeholders whom we looking for that can minimize exposure to risk? I I What are the external reflex within Australian Hardware/safety environment? I I List the strategies that already exist for managing risk? | 1. 2. 3. 4. | You will need to identify the risks faced by your organization.

Consider each of the following sources of risk: * Human behavior * Technology * Health & Safety * Economic * Legal * Political * Property and equipment * Environmental * Financial * Natural events Identify the Risks Create a list for each of the above sources of risk. Source of Risk I Define the Risk I What Could be Affected by this Risk or who is affected (consider people, assets etc). I I Analyses the Risks risks, you need to consider: 1. The probability off risk occurring; and 2. The effects if the incident occurred. Am easy way to do this is by using a Risk Analysis Matrix. Use the following measures f probability and consequence to categories each risk in the matrix.

Measures of Probability: Probability I Description I Almost Certain I The event is expected to occur in most circumstances I Likely I The event will probably occur in most circumstances I Possible I The event might occur at some time I Unlikely I The event could occur in special circumstances I Rare I The event may occur only in exceptional circumstances I Measures of Consequence: Consequence I Description I Catastrophic I Death or loss or major injuries, massive financial loss, catastrophic effects I Major I Severe injury, loss of production, major financial loss, major effects operations. I Moderate I Medical treatment required, high financial loss, significant effects I Minor I Minimum medical treatment required, medium financial loss, minimal effects I Insignificant I No injuries, low financial loss, no real effect. I Risk Analysis Matrix Using these measures of probability and consequence, you can then develop a Risk Analysis Matrix, looking similar to this.

I Consequence I Probability I Insignificant I Minor I Moderate I Major I Catastrophic I Almost Certain I I Likely I Possible I I Unlikely I Rarely I I Extreme Risk I Immediate action required I Significant Risk I Promptly investigation required and action taken Moderate Risk I Require frequent monitoring I I Low Risk I Manage through routine procedures I to identify the subsequent risk rating. Apply this process to each of the ‘sources of risk outlined on page four. Risks Probability I Consequence I Risk Rating I I Almost Certain I Minor I Significant Treat the Risks After you have analyses the risks, you have to consider the treatment options.

Treatment options Accepting the risk: If probability and consequences are both insignificant, you may choose to accept the risk. Avoiding the risk: Choosing a modified path with a more acceptable level of risk instead to proceed with the risk activity Reducing the risk: Minimizing the probability or consequence of the risk occurring Transferring the risk: Split all or part of the risk with another party (e. G. Insurance company) List each identified risk, the actions to be taken, a timeshare for completion, the person responsible for the action, and required resources (e. G. Financial, human). Identified Risks Action I By When? I Who is Responsible? I What Resources are Needed?

I Incident Report Template I I Name and role of person filling this form: Signature of person completing this form: Date: I I I INCIDENT Date and time of incident: I Name of the person involved in the incident: Incident description I Witnesses details I Identified risks at Australian Hardware Internal I External I Financial management: Sales monitoring and unusable stock materials I Competition:Came up of new competitor I Property Design: N/A I Reputation:No good product quality I Property Construction:N/A I Natural and environmental impacts:operations of Australian Hardware(environmental risk) I Project Schedule:N/A I Legislation compliance:Failure to fulfill with Australia legislation I Project Governance:N/A I Partnerships:N/A I

Human Resources: Trouble to find experienced staff I N/A I Risk Management register Function/activity I GENERAL I Compiled by: I Insert name Project WISH consultant I Date: I I Reviewed by: I PIG Date Reviewed I I Date of next review: I I Risks Category I Owner I Likely-hood I Cones-quince Strategies on Risk I I Risk of not meeting schedules: I I Risk that project will exceed budget. I rejections. I I Risk that the Design does not meet the expectations. Risk on schedule due of environmental disaster I builder process for not successful. Does not go on schedule. I I Risk Score I I Risk of planning I I Risk that Risk that construction A key element of maintaining an effective WHO’S is reconsidering. You will need to regularly review records to ensure the system is performing to the standards set by the organization and external legal and regulatory requirements. Recall that records may include: * audits * incident reports * risk registers * records of consultation, e. G. Tenting * hazardous chemical registers * induction and training records * manufacturer and supplier information, including dangerous goods storage lists * plant and equipment maintenance and testing reports * workers’ compensation and rehabilitation records Workplace environmental monitoring records. Management reports generated from data contained in the above records may also be an important, second-hand source of information for managers and supervisors. Such reports may be detailed performance reports or so called ‘dashboard’ reports showing key metrics such as Kips compared with targets in summary fashion. In the next topic, we will look at these important measures of success in more detail. A system of effective reconsidering is important for satisfying both internal and external requirements. If your organization requires certification of the WHO’S, skyrocketing systems will need to meet certain external standards.

Regardless of whether external certification is required, because of the importance of systemic, high-quality reconsidering, you may consider following the Australian Standard for reconsidering, AS ISO 14589. Sources Sources for this fact sheet are detailed below. * TRY Risk Management Framework, 2010 * Risk Management and Insurance for Arts Enterprises www. Arts. SLD. Gob. AU/ publications/PDF/pr_RI_ma. PDF * Queensland Government, Risk Management Training Program, 2003 * whom. Recounting. Com. AU Help Sheet – Analyzing Risks in Your Organization * ‘A Sporting Chance’. Office of Sport & Recreation Tasmania. 1999. Http://fullest. Support. Gob. AU/fullest/1999/task/Irishman . PDF * Yachting Victoria, Risk Management : A Practical Resource forestalling Hardware http:// www. Yachting. Org. U/site/yachting/Vic/downloads/Risk managementeresourceFinal.finalMoPDFh UMonishity,Australian Hardware Risk Management Information http://www. sport. mSport. Monishu/DueetAUdocs/club-risk-management. pdf * ViPDFortPassportto Developing Risk Management Plans for Sport & Active RecreatiReconfiguration’seHardware/wHttpvicsportPassportu/AssnetAUFilesmcSFilmstripansportaand0recreation.organizationsorUDFtion * www. ausport. gov. auSupporttiGobclAUs/resource_library/managing_risks * www. dsr. wa. gov. auAdsubWAusGob wAUw. ourcommuniwrycoRecounting vComntAUringaustValetudinarianism’sB6Org3/Risk QE2KB6ET03tion Toolkit. df Australian HaUDFware Risk Management Plan 2013Australian HAustraliansanagement Plan FY2013 Risk ManaPAYOFF Policy Australian Hardware is committed to the effective management of risk, which is central to the continued growth and profitability of the company. The purpose of this policy is to ensure that: appropriate systems are in place to identify – as much as s reasonably possible and practical – risks that the company faces in conducting its business the potential impact of identified risks are understood and appropriate limits are set to assist in the management of exposures to those risks responsibilities are delegated to manage the identified risks assurance is provided as to the effectiveness of the risk management system and risk controls any changes to the company’s risk profile are monitored and disclosed.

This policy covers all risks that could have a material impact on the company, including those related to: people objectives (including financial assets eputation the enpetition. performance) cusPerformanceuntabilities The board is accountable for: overseeing the effectiveness of the risk management system monitoring compliance against the requirements of the risk management system and reviewing the adequacy of controls reviewing the risk profile of the company and approving the policies and systems implemented for the ongoing identification and management of risks reviewing the company’s capacity to absorb requiring provision by management of reports on the performance of systems used to identify and manage risks and regularly reviewing these reports.